MedicaidAdministrativeHigh impact
Alaska Medicaid Town Hall Presentation - 20230419
Alaska Medicaid·AK·Program Update
Effective date
Apr 1, 2023
We identified it
Jun 21, 2026
Summary
Alaska Medicaid transitioned from Conduent to HMS as the fiscal agent effective April 1, 2023. New travel authorization requirements mandate non-emergent requests be submitted via fax at least 10 days prior to travel using standardized forms, with phone requests restricted to urgent travel within 3 business days only.
Action Required
Immediately for Alaska providers: Update travel authorization workflows to submit non-emergent Medicaid travel requests via fax at least 10 days prior to travel using new standardized forms and coversheet. Phone requests only for urgent travel within 3 business days. After May 1, 2023: Incomplete fax requests will be returned. Update email contacts from @Conduent.com to @GainwellTechnologies.com. Fax requests to (907) 644-5982 or (877) 438-8942.