MedicaidAdministrativeMedium impact
Alaska Medicaid Town Hall FAQs - 20230517
Alaska Medicaid·AK·Program Update
Effective date
May 17, 2023
We identified it
Jun 21, 2026
Summary
Alaska Medicaid has updated travel authorization procedures, allowing requests up to one year in advance instead of waiting until 3 days before appointments. The policy clarifies that providers can use their own plan of care forms if they contain all required information, and provides guidance on handling blank responses, rescheduled appointments, and multiple recipients with one escort.
Action Required
Immediately: Alaska providers should begin submitting travel authorization requests as soon as appointment dates are known (up to one year in advance) rather than waiting until 3 days before. Use fax for requests more than 3 days out, call only for urgent travel within 3 days. Update workflows to use company plan of care forms if they contain all required information. For blank authorization responses, email AKSAEscalations@gainwelltechnologies.com with date, time, and contact information.