MedicaidAdministrativeMedium impact
Alaska Medicaid Town Hall Presentation - 20230426
Alaska Medicaid·AK·Program Update
Effective date
May 1, 2023
We identified it
Jun 21, 2026
Summary
Alaska Medicaid has updated travel service authorization procedures requiring non-urgent requests to be submitted via fax at least 10 days prior to travel, with phone requests restricted to urgent situations within 3 business days. New standard fax coversheet requirements become mandatory May 1, 2023.
Action Required
By May 1, 2023: Alaska providers must use the new standard fax coversheet for all travel service authorization requests. Submit non-urgent travel requests via fax (907.644.5982 or 877.438.8942) at least 10 days prior to travel. Reserve phone requests only for urgent travel needed within 3 business days. Incomplete fax requests will be returned after May 1. Update staff workflows to include proper fax procedures and coversheet requirements.