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Alaska Medicaid Town Hall FAQs - 20230621

Alaska Medicaid·AK · Dentistry·Program Update
Effective date
Jun 21, 2023
We identified it
Jun 21, 2026
Days to comply

Summary

Alaska Medicaid clarified travel authorization processes, including emergency dental travel procedures, fax submission requirements, and response timelines. Key updates include mandatory Travel Fax Cover Sheets, 5-day response times, and phone options for urgent travel within 3 business days.

Action Required

Action needed
Immediately: Alaska providers must use the mandatory Travel Fax Cover Sheet for all travel requests or they will be returned. For urgent travel needed within 3 business days, call 907.644.6800 or 800.770.5650 (option 1, then 5). Stop using staples on paper claims as they damage scanners - use paper clips instead. Expect 5 business day response times for complete travel requests.

Affected Billing Codes

D0140