MedicaidAdministrativeMedium impact
March 2025 Town Hall FAQ
Alaska Medicaid·AK · Psychiatry·Program Update
Effective date
Jul 1, 2025
We identified it
Jun 21, 2026
Summary
Alaska Medicaid provided updated guidance on claims processing, appeals procedures, and behavioral health services. Key changes include new contact information for claim issues, upcoming behavioral health service authorization requirements starting July 1, 2025, and clarification that Medicare telehealth changes won't affect Alaska Medicaid coverage.
Action Required
By July 1, 2025: Prepare for new behavioral health service authorization requirements by monitoring for training announcements from Alaska Medicaid. Immediately: Update contact procedures to use sherri.larue@gainwelltechnologies.com for claim denials with code 6430, attachment issues, and DME claim problems. Use attachment code FX when sending via DSM. Download adjustment/void forms to desktop before completing to avoid signature issues.