Summary
Alaska Medicaid provided updates on behavioral health authorization forms, claims processing issues, provider enrollment processes, and billing procedures through their June 2025 Town Hall FAQ. Key updates include new contact information for various issues and clarifications on existing processes.
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What to do
immediately · 3 steps
01Update contact lists with new Alaska Medicaid email addresses - use doh.dbh.mpass@alaska.gov for behavioral health claims issues (include [CLAIMS] in subject), ak-eps@gainwelltechnologies.com for affiliation reports, and doh.hcs.providerenrollment@alaska.gov for enrollment questions (include [ENROLLMENT] in subject).
02For TPL secondary billing, attach EOB or TPL policy pages showing exclusions.
03Monitor for upcoming behavioral health authorization forms to be posted online.
Original notice
June 2025 Town Hall FAQ
extranet-sp.dhss.alaska.gov · Always check the source before changing claims.