Summary
Alaska Medicaid updated multiple policies including claims submission requirements for secondary claims with supporting EOBs, telehealth code changes effective end of April 2025, and new behavioral health service authorization requirements starting July 1, 2025.
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What to do
Action · 4 steps
01By end of April 2025: Watch for RA messages regarding telehealth code guidance and new billing methods for sunsetted codes.
02By July 1, 2025: Prepare for new behavioral health service authorization requirements - attend upcoming training sessions once announced.
03For secondary claims denied as illegible: Contact sherri.larue@gainwelltechnologies.com with examples for review.
04For DME urgent/emergent requests: Use new coversheet for equipment needed within 5 days or imminent discharge situations.
Original notice
April 2025 Town Hall FAQ
extranet-sp.dhss.alaska.gov · Always check the source before changing claims.