Summary
Alaska Medicaid released updated Q&A guidance covering enrollment documentation, travel requests, claims processing, and general administrative procedures. Key operational changes include new urgent travel process effective February 19, 2026, and clarifications on submission methods for various requests.
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What to do
Action · 4 steps
01Alaska Medicaid providers: Use new Urgent Travel Attestation forms available on the website for all urgent travel requests effective February 19, 2026.
02Submit enrollment documentation via DSM using format APP[application number] without hashtag symbols.
03For max units exceeded denials, file first level appeals to help system updates.
04Contact Prime Therapeutics at 1-800-331-4475 for pharmacy claims assistance instead of previous email contacts.
Original notice
February Town Hall FAQ
extranet-sp.dhss.alaska.gov · Always check the source before changing claims.
Related changes
See all Alaska Medicaid changes →Alaska Medicaid Town Hall Presentation - 20230419HighEffective Apr 1, 2023 · Program UpdateAlaska Medicaid Town Hall Presentation - 20230426MediumEffective May 1, 2023 · Program UpdateAlaska Medicaid Town Hall Presentation - 20230517MediumEffective May 17, 2023 · Program UpdateJuly 2024 Town Hall PresentationHighEffective Jul 15, 2024 · Program UpdateBrowse every Alaska Medicaid change in the policy list