Back to dashboard
MedicaidAdministrativeMedium impact

Superseded - FAQ for Urgent Travel

Alaska Medicaid·AK·Transportation
Effective date
Feb 19, 2026
We identified it
Jun 21, 2026
Days to comply

Summary

Alaska Medicaid has updated their urgent travel request process for non-emergency medical transportation (NEMT), requiring attestation forms to be submitted same-day when calling for urgent travel within 3 calendar days. The process streamlines documentation requirements and provides dedicated call center support for urgent requests.

Action Required

Action needed
Immediately: For Alaska Medicaid patients needing urgent travel within 3 calendar days, submit Urgent Travel Attestation form via secure email (AKUrgentTravel@gainwelltechnologies.com) on the same day as calling NEMT Call Center. Providers must use handwritten or certified electronic signatures (no cursive fonts). Standard NEMT requests for appointments 4+ days out should continue using fax or DSM process.