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Medicare in AL, AR & SC: New DME process for select members
Effective date
Aug 1, 2026
Identified
Jun 3, 2026
Summary
Beginning August 1, 2026, Synapse Health will manage DME ordering and fulfillment for Dual Special Needs Plans (D-SNP) and Chronic Special Needs Plans (C-SNP) in Alabama, Arkansas, and South Carolina. DME prescribers must use the Synapse Health e-prescribing portal, and DME providers must join the Synapse Health network to continue providing standard DME services.
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What to do
Action · 3 steps
01Before August 1, 2026: DME prescribers must register for and begin using the Synapse Health e-prescribing portal for all DME orders.
02Contact Synapse Health for training at 888-336-9363 or schedule training on their website.
03DME providers must join the Synapse Health network by emailing JoinOurNetwork@synapsehealth.com.
If missed: Failure to use proper ordering system may result in DME order delays or denials.
Original notice
Medicare in AL, AR & SC: New DME process for select members
uhcprovider.com · Always check the source before changing claims.
Related changes
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