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Indiana Medicaid (IHCP)Medicaid · Administrative · Provider Bulletin · INMedium impact

BT2023137: Claims that denied for some rendering providers to be reprocessed

Effective date
Nov 22, 2023
Identified
Jun 19, 2026

Summary

The Indiana Health Coverage Programs (IHCP) identified claims that incorrectly denied with EOB code 1004 for rendering providers who had new IHCP Provider IDs created. These denied claims will be automatically mass reprocessed, with reprocessed claims appearing on remittance advices beginning November 22, 2023.

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What to do

Action · 3 steps
01Beginning November 22, 2023: Billing team should monitor remittance advices for reprocessed claims with internal control numbers (ICNs)/Claim IDs that begin with '80'.
02No immediate action required as claims will be automatically reprocessed by IHCP.
03If questions arise about reprocessed claims, contact Customer Assistance at 800-457-4584.

Original notice

BT2023137: Claims that denied for some rendering providers to be reprocessed
in.gov · Always check the source before changing claims.
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