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Verify Your Directory Information Every 90 Days
Act
by Nov 17, 2026 (90 days from policy date)
Effective date
Aug 17, 2026
Identified
Aug 18, 2026
Replaced. This version was replaced by Verify Your Directory Information Every 90 Days (published Nov 6, 2026).
Summary
Blue Cross Blue Shield Illinois requires all contracted providers to verify and update their directory information every 90 days (quarterly), regardless of whether information has changed. This is mandated by Illinois House Bill 5395 and the federal Consolidated Appropriations Act of 2021. Verification methods vary by provider type: commercial groups must submit rosters, solo practitioners are encouraged to submit rosters, facilities/labs/dental use the Demographic Change Form, and HMO medical groups continue monthly submissions.
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What to do
by Nov 17, 2026 (90 days from policy date) · 6 steps
01Establish a recurring quarterly verification process for all BCBS Illinois commercial networks.
02Commercial provider groups and solo practitioners: Submit complete roster to BCBS Illinois at least once every 90 days.
03Facility and ancillary providers: Complete Demographic Change Form every 90 days.
04HMO Medical Groups/IPAs: Continue existing monthly roster submissions.
05ACTION: Front desk staff and practice managers must ensure directory information is current before each submission, including practice locations, phone numbers, specialty designations, new patient appointment availability, and in-network participation status.
06ACTION: Billing team should calendar quarterly verification deadlines to prevent network participation lapses.
If missed: Failure to verify may result in removal from provider directory and member access issues.
Original notice
Verify Your Directory Information Every 90 Days
bcbsil.com · Always check the source before changing claims.
Related changes
See all BCBS Illinois changes →Verify Your Directory Information Every 90 DaysMediumNo effective date · GeneralVerify Your Directory Information Every 90 DaysMediumEffective Feb 23, 2026 · GeneralVerify Your Directory Information Every 90 DaysMediumEffective May 20, 2026 · GeneralBrowse every BCBS Illinois change in the policy list