CommercialAdministrativeMedium impact
Verify Your Directory Information Every 90 Days
BCBS Illinois·IL·General
Effective date
Feb 23, 2026
We identified it
Jun 16, 2026
Summary
Healthcare providers contracted with BCBSIL must now verify their directory information every 90 days to comply with Illinois Healthcare Protection Act and federal requirements. This includes submitting complete rosters, updating demographic information, and ensuring office staff can provide accurate information to members.
Action Required
Every 90 days: Commercial provider groups must submit complete rosters quarterly. Commercial solo providers should submit rosters or use Demographic Change Form. Commercial facilities, labs, and dental providers must verify information using Demographic Change Form. HMO Medical Groups continue monthly roster submissions. Office staff must maintain up-to-date practice information including locations, phone numbers, specialty, and appointment availability. Update information with BCBSIL, CAQH Provider Data Portal, and National Provider Identifier Registry when changes occur. Failure to verify may affect continued network participation.