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BCBS IllinoisCommercial · Administrative · General · ILMedium impact

Verify Your Directory Information Every 90 Days

Effective date
May 20, 2026
Identified
Jun 16, 2026
Replaced. This version was replaced by Verify Your Directory Information Every 90 Days (published Nov 6, 2026).

Summary

BCBS Illinois now requires all contracted providers to verify their directory information every 90 days to comply with state and federal regulations. Commercial providers must submit complete rosters quarterly, while facility and ancillary providers use the Demographic Change Form for verification.

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What to do

Action · 4 steps
01Every 90 days: Commercial provider groups must submit complete rosters to BCBS Illinois.
02Commercial facility and ancillary providers (including labs and dental) must verify directory information using the Demographic Change Form.
03HMO Medical Groups continue monthly roster submissions.
04Administrative staff must ensure office information aligns with data provided to BCBS and can readily relay accurate information to members.
If missed: Failure to complete verification may impact continued participation in commercial networks.

Original notice

Verify Your Directory Information Every 90 Days
bcbsil.com · Always check the source before changing claims.
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