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Indiana Medicaid (IHCP)Medicaid · Administrative · Telehealth · INMedium impact

BT202641: IHCP corrects telehealth E/M FFS claim processing for established patient codes

Effective date
Jan 1, 2025
Identified
Jun 18, 2026

Summary

Indiana Medicaid (IHCP) corrected a system error that was inappropriately denying established patient telehealth E/M claims by applying new patient visit restrictions to the wrong codes. Previously denied claims will be automatically reprocessed and paid starting April 1, 2026.

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What to do

Action · 2 steps
01Monitor remittance advices starting April 1, 2026 for reprocessed claims with ICNs beginning with 80.
02Continue billing established patient telehealth E/M services using codes 98004-98007 and 98012-98013 normally - no system changes needed as IHCP has corrected their processing error.

Codes mentioned

980049800598006980079801298013

Original notice

BT202641: IHCP corrects telehealth E/M FFS claim processing for established patient codes
in.gov · Always check the source before changing claims.
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