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Michigan Medicaid - MDHHSMedicaid · Administrative · Managed Care · MI · GeriatricsMedium impact

MMP 24-21: Electronic Visit Verification (EVV) Personal Care Services and Medicaid Managed Care Home Health Care Services Implementation

Effective date
Not stated in the notice
Identified
Jun 20, 2026

Summary

Michigan is implementing electronic visit verification (EVV) for personal care services (PCS) and managed care home health care services (HHCS), which is required when a provider begins or ends a visit in the home. MDHHS uses an open vendor model in which HHAeXchange is the state EVV vendor and aggregator, and an agency may use another EVV system at its own cost if it is compatible with the HHAeXchange EDI process and submits EVV information to the state aggregator. The source lists the start dates by program: July 1, 2024 for Home Help agency providers, and September 3, 2024 for behavioral health, Home Help individual caregivers, MI Choice, MI Health Link, and Medicaid managed care HHCS.

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What to do

Action · 7 steps
01Already effective July 1, 2024 for Home Help agency providers and September 3, 2024 for the other listed programs: Verify through EVV every listed personal care service that starts or ends in the beneficiary's home, including H2015, T1005, S5150 and T1019 where listed for the program.
02Caregivers clock in at the start and clock out at the end of each visit, using the mobile application as the preferred method or the IVR telephone line only when the beneficiary authorizes use of a landline and services start and end in the home.
03Agency providers must make sure caregivers have access to alternate methods to capture EVV data, and caregivers using the offline feature must ensure internet access within seven calendar days of service delivery.
04Home Help providers must continue to use CHAMPS Electronic Service Verification, paper service verification, or the MSA-1904 Home Help Agency Provider Invoice, and payments will continue to be based on those records until further notice.
05Complete the enrollment requirements and deadlines in bulletin MMP 23-76 and Numbered Letter L 24-14 before EVV implementation.
06For live-in caregivers, the caregiver must complete the Live-In Caregiver Attestation Form with two proofs of residency, the approved exemption must be entered in the EVV system as Residing Caregiver, the attestation must be renewed at least annually and whenever an address changes, and a caregiver who no longer lives with the beneficiary must be reported within 10 calendar days.
07MDHHS will share additional EVV compliance and monitoring information as it becomes available.

Codes mentioned

H2015T1005S5150T1019

Original notice

MMP 24-21: Electronic Visit Verification (EVV) Personal Care Services and Medicaid Managed Care Home Health Care Services Implementation
michigan.gov · Always check the source before changing claims.
View original ↗

Related changes

See all Michigan Medicaid - MDHHS changes →
MMP 23-42: Provider Enrollment of Electronic Visit Verification (EVV)-Required Personal Care Services ProvidersMediumEffective Aug 1, 2023 · EnrollmentMMP 23-76: Update to Provider Enrollment of Electronic Visit Verification (EVV)-Required Personal Care Services ProvidersLowEffective Aug 1, 2023 · EnrollmentMMP 24-34: Electronic Visit Verification (EVV) Personal Care Services UpdatesMediumEffective Oct 1, 2024 · Provider BulletinMMP 24-57: Updates to the Medicaid Provider ManualMediumEffective Jan 1, 2025 · Medical PolicyBrowse every Michigan Medicaid - MDHHS change in the policy list

Related policy hubs

Michigan Medicaid - MDHHS policiesMI policy changesGeriatricsCode H2015Code T1005Code S5150Code T1019

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