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BCBS TexasAll Plans · Administrative · General · TXMedium impact

Verify Your Directory Information Every 90 Days

Effective date
Oct 14, 2025
Identified
Jan 12, 2026

Summary

Blue Cross Blue Shield of Texas now requires all providers to verify their directory information every 90 days through Availity Essentials or a Demographic Change Form, even if nothing has changed. This is a federal requirement to ensure accurate provider directory information for members and other providers.

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What to do

Action · 3 steps
01Every 90 days: Administrative staff must verify practice directory information (name, address, phone, specialty, digital contact) using Provider Data Management feature in Availity Essentials or submit Demographic Change Form.
02Update information immediately when changes occur through BCBSTX, CAQH Provider Data Portal, and National Provider Identifier Registry.
03Ensure office staff have access to current information that matches what was provided to BCBSTX.

Original notice

Verify Your Directory Information Every 90 Days
bcbstx.com · Always check the source before changing claims.
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