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Verify Your Directory Information Every 90 Days
Act
by Oct 16, 2026 (90 days from policy date)
Effective date
Aug 17, 2026
Identified
Aug 18, 2026
Replaced. This version was replaced by Verify Your Directory Information Every 90 Days (published Nov 6, 2026).
Summary
Blue Cross Blue Shield of Texas now requires all providers to verify and update their directory information every 90 days to comply with federal law. This includes name, address, phone, specialty, and digital contact information. Providers can verify through Availity Essentials, the Demographic Change Form, or by submitting rosters for group practices.
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What to do
by Oct 16, 2026 (90 days from policy date) · 5 steps
01Billing and front desk staff must establish a quarterly verification process to ensure all directory information is current in BCBS Texas systems.
02Designate a staff member to verify provider name, address, phone number, specialty, digital contact information, and appointment availability using either Availity Essentials Provider Data Management feature or the Demographic Change Form every 90 days.
03For Texas Medicaid providers, use the Provider Enrollment and Management System (PEMS) to update information.
04Texas providers removing individual providers from groups must use the Demographic Change Form (not Availity).
05Document verification completion dates in practice records.
If missed: Failure to maintain current directory information may result in members being unable to locate the practice, affecting patient access and claims processing.
Original notice
Verify Your Directory Information Every 90 Days
bcbstx.com · Always check the source before changing claims.
Related changes
See all BCBS Texas changes →Verify Your Directory Information Every 90 DaysLowNo effective date · GeneralVerify Your Directory Information Every 90 DaysMediumEffective Feb 19, 2026 · GeneralVerify Your Directory Information Every 90 DaysMediumEffective May 20, 2026 · GeneralHas Your Information Changed? Update Us and the NPI RegistryMediumEffective Feb 12, 2025 · GeneralBrowse every BCBS Texas change in the policy list