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Verify Your Directory Information Every 90 Days
Effective date
May 20, 2026
Identified
Jun 13, 2026
Replaced. This version was replaced by Verify Your Directory Information Every 90 Days (published Nov 6, 2026).
Summary
Blue Cross Blue Shield of Texas now requires healthcare providers to verify their directory information (name, address, phone, specialty, digital contact) every 90 days through Availity Essentials or demographic change forms, even if information hasn't changed. This is a federal law requirement to ensure accurate provider directory information for members.
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What to do
Action · 4 steps
01Every 90 days: Practice staff must verify directory information using Provider Data Management in Availity Essentials or submit Demographic Change Form.
02Ensure office staff have current information matching what's provided to BCBSTX.
03When information changes, update through BCBSTX, CAQH Provider Data Portal, and NPI Registry.
04Texas Medicaid providers must also update through Provider Enrollment and Management System (PEMS).
Original notice
Verify Your Directory Information Every 90 Days
bcbstx.com · Always check the source before changing claims.
Related changes
See all BCBS Texas changes →Verify Your Directory Information Every 90 DaysLowNo effective date · GeneralVerify Your Directory Information Every 90 DaysMediumEffective Aug 17, 2026 · GeneralVerify Your Directory Information Every 90 DaysMediumEffective Feb 19, 2026 · GeneralHas Your Information Changed? Update Us and the NPI RegistryMediumEffective Feb 12, 2025 · GeneralBrowse every BCBS Texas change in the policy list