All PlansAdministrativeMedium impact
Verify Your Directory Information Every 90 Days
BCBS Texas·TX·General
Effective date
May 20, 2026
We identified it
Jun 13, 2026
Summary
Blue Cross Blue Shield of Texas now requires healthcare providers to verify their directory information (name, address, phone, specialty, digital contact) every 90 days through Availity Essentials or demographic change forms, even if information hasn't changed. This is a federal law requirement to ensure accurate provider directory information for members.
Action Required
Every 90 days: Practice staff must verify directory information using Provider Data Management in Availity Essentials or submit Demographic Change Form. Ensure office staff have current information matching what's provided to BCBSTX. When information changes, update through BCBSTX, CAQH Provider Data Portal, and NPI Registry. Texas Medicaid providers must also update through Provider Enrollment and Management System (PEMS).