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Connecticut Medicaid (HUSKY Health)Medicaid · Administrative · Provider Bulletin · CTHigh impact

Recent Security Update Reminder - Security Question Updates, Notifications and Multi-Factor Authentication Enrollment for Master Users and Clerks

Act
by May 13, 2026
Effective date
May 13, 2026
Identified
Jun 20, 2026

Summary

Connecticut Medical Assistance Program (Medicaid) is implementing major security changes to their web portal: structured security questions replace free-form questions effective May 13, 2026, and Multi-Factor Authentication (MFA) becomes available June 2, 2026 with mandatory compliance date to be announced soon.

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What to do

by May 13, 2026 · 3 steps
01All Master Users and Clerks must update their security questions using the new structured drop-down format in Account Maintenance.
02By June 2, 2026: Enroll in Multi-Factor Authentication using either an authenticator app or email verification - setup is optional initially but will become mandatory (date TBA).
03IT staff should prepare for MFA requirements for portal login, password changes, and EFT updates.

Original notice

Recent Security Update Reminder - Security Question Updates, Notifications and Multi-Factor Authentication Enrollment for Master Users and Clerks
ctdssmap.com · Always check the source before changing claims.
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Related changes

See all Connecticut Medicaid (HUSKY Health) changes →
Recent Security Update Reminder – Security Question Updates, Notifications and Multi-Factor Authentication Enrollment for Master Users and ClerksMediumEffective May 13, 2026 · Provider BulletinDSS Important Message - Multi-Factor Authentication (MFA) Is Mandated Effective August 1, 2026, Open Office Hours for Multi-Factor Authentication /Security QuestionsMediumEffective Aug 1, 2026 · Provider BulletinDSS Important Message - Multi-Factor Authentication (MFA) Is Mandated Effective August 1, 2026, Open Office Hours for Multi-Factor Authentication/Security QuestionsMediumEffective Aug 1, 2026 · Provider BulletinMulti-Factor Authentication (MFA) Is Mandated Effective August 1, 2026, Open Office Hours for Multi-Factor Authentication/Security QuestionsMediumEffective Aug 1, 2026 · Provider BulletinBrowse every Connecticut Medicaid (HUSKY Health) change in the policy list

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