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Recent Security Update Reminder - Security Question Updates, Notifications and Multi-Factor Authentication Enrollment for Master Users and Clerks

Connecticut Medicaid (HUSKY Health)·CT·Provider Bulletin
Effective date
May 13, 2026
We identified it
Jun 20, 2026
Days to comply

Summary

Connecticut Medical Assistance Program (Medicaid) is implementing major security changes to their web portal: structured security questions replace free-form questions effective May 13, 2026, and Multi-Factor Authentication (MFA) becomes available June 2, 2026 with mandatory compliance date to be announced soon.

Action Required

Action needed
By May 13, 2026: All Master Users and Clerks must update their security questions using the new structured drop-down format in Account Maintenance. By June 2, 2026: Enroll in Multi-Factor Authentication using either an authenticator app or email verification - setup is optional initially but will become mandatory (date TBA). IT staff should prepare for MFA requirements for portal login, password changes, and EFT updates.