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BT2024184: Fee-for-service claims denied incorrectly Oct. 8-31
Act
immediately
Effective date
Not stated in the notice
Identified
Jun 19, 2026
Summary
Indiana Health Coverage Programs (IHCP) identified and corrected a system issue that incorrectly denied fee-for-service claims processed between October 8-31, 2024. Affected claims have been automatically reprocessed and providers should see corrected payments on remittance advices with ICNs beginning with '80'.
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What to do
immediately · 3 steps
01Billing team should review remittance advices for reprocessed claims with internal control numbers (ICNs) or Claim IDs beginning with '80'.
02Verify that previously denied claims from October 8-31, 2024 have been corrected and payments received.
03Contact Customer Assistance at 800-457-4584 if expected reprocessed claims are missing.
Original notice
BT2024184: Fee-for-service claims denied incorrectly Oct. 8-31
in.gov · Always check the source before changing claims.
Related changes
See all Indiana Medicaid (IHCP) changes →BT2023155: Fee-for-service claims that denied in error to be mass adjusted or reprocessedMediumEffective Nov 7, 2023 · Provider BulletinBT202658: IHCP to adjust or reprocess claims for Hoosier Healthwise members that denied incorrectlyMediumNo effective date · Managed CareBrowse every Indiana Medicaid (IHCP) change in the policy list