01At least 10 days Previously due October 13, 2026 (date passed; verify current applicability) (i.e., by approximately October 3, 2026): Participating Physician Groups delegated for prior authorizations must issue individualized Notices of Action (NOA) to members whose previously authorized gender-affirming care services (surgical interventions, puberty blockers, hormone therapy) will be terminated, suspended, or reduced on or after October 13, 2026.
02The NOA must identify the adverse benefit determination, explain the federal reimbursement restriction, and include information about appeal rights, State Hearing rights, and continuation of benefits where applicable.
03Billing team must: (1) implement workflow changes to deny or redirect claims for surgical interventions, puberty blockers, and new hormone therapy starts on or after October 13, 2026 for affected minors; (2) retain and honor previously approved prior authorizations through their stated authorization period; (3) process claims for medically necessary gender-affirming care provided on or Previously due October 12, 2026 (date passed; verify current applicability) under existing requirements; (4) continue billing and delivering non-affected services including office visits, laboratory tests, speech therapy, psychotherapy, and treatment of complications; (5) for hormone therapy cases: allow reimbursement through April 12, 2027 ONLY for members receiving hormone therapy Previously due October 13, 2026 (date passed; verify current applicability) when billed under medical benefit; (6) contact California HCAI regarding any surgical interventions scheduled on or after October 13, 2026 that had prior authorization approved before that date; (7) monitor future state guidance regarding the state-funded reimbursement pathway.