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Cigna Healthcare introduces Health Sense™ to connect health guidance, benefits and support
Effective date
Not stated in the notice
Identified
Oct 10, 2026
Replaced. This version was replaced by Cigna Healthcare introduces Health Sense® to connect health guidance, benefits and support (published Oct 6, 2026).
Summary
Cigna Healthcare is introducing Health Sense™, a connected patient experience and clinical support model that integrates health guidance, benefits, and support through the myCigna platform and care management programs. The rollout begins in Q1 2027, initially supporting oncology and cardiometabolic health, with planned expansion over time. This is an informational announcement about a new support service; it does not change billing codes, coverage policies, or prior authorization requirements.
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What to do
Action · 4 steps
01No immediate billing action required.
02Billing and clinical teams should monitor for the Q1 2027 rollout of Health Sense™ to understand how the new integrated support model may affect patient engagement and care coordination workflows.
03Verify with Cigna Healthcare whether Health Sense™ introduction requires any changes to prior authorization processes, documentation requirements, or patient communication templates when it launches.
04This is informational; no deadline-driven workflow changes are mandated by this announcement.
Original notice
Cigna Healthcare introduces Health Sense™ to connect health guidance, benefits and support
providernewsroom.com · Always check the source before changing claims.