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Cigna Healthcare introduces Health Sense℠ to connect health guidance, benefits and support
Effective date
Not stated in the notice
Identified
Oct 7, 2026
Replaced. This version was replaced by Cigna Healthcare introduces Health Sense® to connect health guidance, benefits and support (published Oct 6, 2026).
Summary
Cigna Healthcare announced Health Sense, a connected patient support model that shares context across myCigna, customer service, care management and clinical support. Rollout begins in the first quarter of 2027 and starts with oncology and cardiometabolic health needs. The article describes no billing, coding, claim or payment change, and says Health Sense does not diagnose, prescribe or replace the treating provider.
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What to do
Action · 2 steps
01No billing action is required from this article.
02Keep it on file as background, and watch for a Cigna notice naming specific claim, coding or prior authorization changes once rollout begins in the first quarter of 2027.
Original notice
Cigna Healthcare introduces Health Sense℠ to connect health guidance, benefits and support
providernewsroom.com · Always check the source before changing claims.