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Introducing new precertification check and dashboard features on CignaforHCP.com
Act
by Oct 15, 2025
Effective date
Oct 15, 2025
Identified
Jun 18, 2026
Summary
Cigna launched new precertification features on CignaforHCP.com portal allowing providers to check prior auth requirements in real-time, view request statuses in a dashboard, and submit appeals online. The precertification check tool eliminates manual searches and provides instant determinations with downloadable documentation.
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What to do
by Oct 15, 2025 · 3 steps
01Billing team and providers should access the new precertification features on CignaforHCP.com portal.
02Ensure staff have 'Patient Search (Precertification & Benefits)' entitlement to use the real-time precertification check tool, new dashboard to track request statuses, and online appeal functionality.
03Train staff to use these tools to streamline prior authorization workflows and reduce administrative burden.
Original notice
Introducing new precertification check and dashboard features on CignaforHCP.com
providernewsroom.com · Always check the source before changing claims.
Related changes
See all Cigna changes →Submit precertification requests online – now available on CignaforHCP.comHighEffective Dec 8, 2025 · Prior AuthorizationEnhancing your experience on CignaforHCP.com: Latest updates and security reminders for health care providersMediumEffective May 5, 2026 · GeneralBrowse every Cigna change in the policy list