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Horizon BCBS NJCommercial · Administrative · Provider News · NJMedium impact

New Provider Portal: Availity Essentials Coming Soon

Effective date
Not stated in the notice
Identified
Oct 3, 2026

Summary

Horizon Blue is transitioning from NaviNet to Availity Essentials as the new secure provider portal for all Horizon, Braven Health, and Horizon NJ Health members. The transition will occur in phases throughout spring 2024, with NaviNet remaining available during the transition period. Billing teams must prepare to migrate portal workflows and claims submission processes to the new platform.

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What to do

Action · 8 steps
01Spring 2024 (exact date TBD): Billing team must prepare for migration to Availity Essentials portal.
02Register all billing staff accounts in Availity Essentials when access becomes available.
03Update claim submission workflows to use Availity Essentials for Horizon, Braven Health, and Horizon NJ Health plans.
04Test all prior authorization, eligibility verification, and claims status inquiry functions in the new portal before full cutover.
05Document differences between NaviNet and Availity Essentials interfaces and train staff accordingly.
06Continue using NaviNet for any remaining 2024 transactions during the phased transition.
07Contact Horizon Blue provider support for specific implementation dates and transition timelines.
08Delays in adopting the new portal may result in claim submission delays or inability to manage authorizations efficiently.

Original notice

New Provider Portal: Availity Essentials Coming Soon
horizonblue.com · Always check the source before changing claims.
View original ↗

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