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Horizon BCBS NJCommercial · Administrative · Provider News · NJHigh impact

Availity Essentials Is Your New Provider Portal

Act
immediately
Effective date
Not stated in the notice
Identified
Jun 26, 2026

Summary

Horizon Blue Cross Blue Shield of New Jersey and its affiliates (Braven Health, Horizon NJ Health) have migrated their provider portal from NaviNet to Availity Essentials. All practice business functions—eligibility, benefits, claims, authorizations, and referrals—must now be conducted through the new Availity Essentials portal. NaviNet access is no longer available.

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What to do

immediately · 5 steps
01All billing staff must transition from NaviNet to Availity Essentials for all Horizon, Braven Health, and Horizon NJ Health transactions.
02Register all users at availity.com/horizon and complete free training webinars available through Availity.
03Use the provided crosswalks (separate documents for Horizon/Braven Health vs. Horizon NJ Health) to map existing NaviNet workflows to Availity Essentials.
04Update internal billing procedures and staff documentation to reflect Availity Essentials as the single portal for eligibility checks, claims submission, authorization requests, and referral management.
05For technical support, contact Availity Client Services at 1-800-AVAILITY (1-800-282-4548), weekdays 8 a.m.–8 p.m. Eastern Time.
If missed: Failure to migrate will result in inability to access eligibility, submit claims, or obtain prior authorizations for these plans.

Original notice

Availity Essentials Is Your New Provider Portal
horizonblue.com · Always check the source before changing claims.
View original ↗

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