01Before billing a support surface in this policy, confirm that a completed Standard Written Order was communicated to the supplier, because a claim billed without a completed SWO shall be denied as not medically necessary.
02The SWO must include the member's name or identification number, the order date, a general description of the item (a HCPCS code, a HCPCS code narrative, or a brand name and model number), each concurrently ordered option, accessory or upgrade that is separately billed listed separately, each item's HCPCS code and quantity, and the treating practitioner's name, NPI and signature.
03A treating practitioner means a physician (MD or DO), physician assistant, nurse practitioner or clinical nurse specialist, and a prosthetist, orthotist, orthotic fitter, pedorthotist, physical therapist or occupational therapist is not considered a treating practitioner.
04A new prescription from the treating practitioner is required each time a new device or repair is requisitioned.
05The member's medical record must contain information that supports medical necessity and substantiates any supplier-prepared statement or practitioner attestation, because an order, a supplier statement or an attestation by itself is not sufficient, and records from suppliers or healthcare professionals with a financial interest in the claim outcome are not considered sufficient by themselves.
06For air-fluidized beds, confirm the attending physician's written order follows a comprehensive assessment generally performed within a week before therapy starts, and that the physician reevaluates and recertifies the need for the bed monthly.
07Confirm the member has a documented care plan established by the physician and home care nurse that generally includes management of moisture and incontinence, turning and positioning, wound care, education of the member and caregiver, nutritional assessment and intervention, and regular assessment by a licensed practitioner.
08Do not bill fluid immersion simulation systems such as Dolphin FIS for home use, because the policy considers them institutional equipment that is inappropriate for home use.