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BCBS New MexicoCommercial · Prior Auth · Prior Authorization · NM · Orthopedics, Physical Therapy, Sports Medicine +2 moreMedium impact

Prior Authorization Changes for Some Commercial Members

Act
by Sep 15, 2026
Effective date
Oct 1, 2026
Identified
Jul 28, 2026

Summary

Blue Cross Blue Shield of New Mexico is removing prior authorization requirements for musculoskeletal codes previously reviewed by Carelon and select outpatient services codes previously reviewed by BCBSNM for some commercial members. Simultaneously, Alacura Medical Transportation Management will now handle utilization management review for medical transportation and related services. These changes take effect October 1, 2026.

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What to do

by Sep 15, 2026 · 5 steps
01Billing team must identify all musculoskeletal procedures and select outpatient service codes currently requiring prior authorization through Carelon or BCBSNM and remove these requirements from the billing system for BCBSNM commercial members.
02Update internal documentation and staff training to reflect that these services no longer require preservice review effective October 1, 2026.
03Contact BCBSNM for specific CPT/HCPCS code lists affected by the removal.
04For medical transportation services, update systems to route authorization requests to Alacura Medical Transportation Management instead of previous vendors.
05Verify eligibility and benefits through Availity Essentials before rendering services to confirm which utilization management vendor applies.
If missed: Failure to comply may result in delayed claims processing or denials if prior authorization is obtained from incorrect vendors or if unnecessary authorizations are pursued.

Original notice

Prior Authorization Changes for Some Commercial Members
bcbsnm.com · Always check the source before changing claims.
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