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Dental Crowns and Veneers 13.01.02

Excellus BlueCross BlueShield·Dentistry, Oral & Maxillofacial Surgery·Dental
Effective date
May 22, 2025
We identified it
Jun 20, 2026
Days to comply

Summary

Excellus BlueCross BlueShield has updated their medical policy for dental crowns and veneers, effective May 22, 2025. The policy clarifies medical necessity criteria for traditional/¾ crowns (covering large fillings, post-root canal protection, cracked tooth syndrome) and limits veneer coverage to anterior teeth with large fillings or post-root canal only, excluding cosmetic uses.

Action Required

Action needed
Before May 22, 2025: Billing team must update prior authorization processes and claims submission criteria for dental crown and veneer procedures. Ensure documentation supports medical necessity per new criteria - crowns require evidence of large fillings (≥50% tooth width), post-root canal placement, cracked tooth syndrome, missing walls, or severe decay. Veneers are limited to anterior teeth (6-11, 22-27) with large fillings or post-root canal only. Update system to flag cosmetic cases as not medically necessary.

Affected Billing Codes

D2710
D2712
D2720
D2721
D2722
D2740
D2750
D2751
D2752
D2753