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Blue Cross Blue Shield of Rhode IslandMedicare Advantage · Prior Auth · Provider Update · RI · General Practice, Internal Medicine, OrthopedicsMedium impact

November - December 2017

Effective date
Jan 1, 2018
Identified
Jun 20, 2026

Summary

Effective January 1, 2018, all BlueCHiP plans require primary care providers (PCPs) to generate web-based referrals to specialists. This applies to BlueCHiP Commercial and all individual BlueCHiP for Medicare products, and Group BlueCHiP for Medicare members do not require a referral. Claims filed for specialist services rendered without a web-based referral will be denied, web-based referrals are valid for up to 180 days, and PCPs can retroactively generate a web-based referral within 30 days of the specialist visit. Effective January 1, 2018, CPT 99497 or 99498 can be billed for advance care planning, and claims submitted with S0257 will deny as use alternate code.

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What to do

Action · 7 steps
01Already effective January 1, 2018: PCPs are responsible for generating referrals to specialists for members in a referral-based plan, and specialists are responsible for ensuring a referral from a PCP is made prior to rendering services.
02Check whether a patient is in a referral-based plan by logging on to the Provider Portal and going to the Patient Eligibility section, then the Medical Benefits tab.
03Medicare Advantage members cannot be balance-billed when there is no referral on file.
04Use CPT 99497 or 99498 in place of S0257 for advance care planning, and document the total time in minutes spent on the discussion, that the patient, surrogate or family was given the opportunity to decline, and the details of the discussion.
05CPT 99497 is covered but not separately reimbursed when filed with an Annual Well (G0438, G0439) or Preventive Medicine (99385-99387) visit, is limited to once per year, and is limited to PCP or internal medicine specialties.
06Crutch substitute E0118RR is medically necessary for short term rental only for use following a below-the-knee injury or condition when the member is non-weight bearing on one extremity and unable to safely use a standard walker or crutch, for claims with dates of service May 1, 2017 and after.
07Historical notice: check current applicability before acting.

Codes mentioned

9949799498S0257G0438G0439E0118RR

Original notice

November - December 2017
bcbsri.com · Always check the source before changing claims.
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