01Billing team must implement the following changes.
02Update billing software to require 11-digit NDCs with no hyphens or spaces in the format N4 + 11 digits + UOM + quantity for all drug-related claims.
03Configure system to validate NDCs match the administered unit container (not box/bulk packaging).
04Establish validation rules to prevent submission of 10-digit NDCs or leading zeroes omission.
05Configure UOM validation to accept only F2, GR, ME, ML, or UN codes with appropriate decimal formatting (maximum 8 digits before decimal, 3 after).
06Train all billing staff and providers on correct NDC submission format using provided examples and Availity Essentials NDC/UOM crosswalk.
07Update encounter forms and claim templates to include NDC, UOM, and quantity fields.
08Implement edits to flag mismatches between NDC units and HCPCS code units.
09For compound drugs, configure system to report each NDC on separate line with modifiers KP (first) and KQ (subsequent).
10Program system to exempt radiopharmaceuticals, hemophilia drugs, gene therapy drugs, G codes, and P codes from NDC requirements.
11Consequences: Claims with missing, incorrectly formatted, or invalid NDCs will be delayed or denied, impacting reimbursement timelines and member experience.