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BT202022: IHCP issues telemedicine billing guidance for providers during COVID-19 outbreak
Act
immediately
Effective date
Mar 1, 2020
Identified
Jun 19, 2026
Summary
Indiana Health Coverage Programs (IHCP) expanded telemedicine billing during COVID-19 emergency to allow voice-only communications and removed restrictions on telemedicine service codes. Providers must use modifier GT when billing telemedicine services not on the standard telemedicine codes list and avoid using POS code 02 or modifier 95.
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What to do
immediately · 4 steps
01Billing team must update system to allow modifier GT for telemedicine services not on standard codes list.
02Remove POS code 02 and modifier 95 from telemedicine claims to prevent denials with EOB 3428.
03Update encounter forms to capture telemedicine delivery method, provider/patient locations, and patient consent documentation.
04Train providers on expanded telemedicine options including voice-only communications.
Original notice
BT202022: IHCP issues telemedicine billing guidance for providers during COVID-19 outbreak
in.gov · Always check the source before changing claims.
Related changes
See all Indiana Medicaid (IHCP) changes →BT202034: IHCP COVID-19 Response: IHCP responds to telemedicine FAQs as of April 1, 2020MediumNo effective date · TelehealthBT202037: IHCP COVID-19 Response: Facility fees, modifier GT usage, and HCBS clarified for telemedicine billingMediumEffective Mar 1, 2020 · TelehealthBT202049: IHCP COVID-19 Response: Telemedicine FAQs as of April 21MediumEffective Apr 21, 2020 · TelehealthBT202071: IHCP COVID-19 Response: COVID-19 policy FAQs as of June 11, 2020MediumNo effective date · Medical PolicyBrowse every Indiana Medicaid (IHCP) change in the policy list