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00.10.41p, Telemedicine Services
Act
by Jul 1, 2025
Effective date
Jul 1, 2025
Identified
Jun 19, 2026
Summary
Independence Blue Cross removed HCPCS code G9037 from telemedicine coverage effective 07/01/2025 as part of a routine code update. This is a standard maintenance change to align the policy with current valid HCPCS codes. Billing teams must remove G9037 from their telemedicine billing workflows to prevent claim denials.
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What to do
by Jul 1, 2025 · 4 steps
01Billing team must remove HCPCS code G9037 from all telemedicine claim submission processes in the billing system.
02Update any templates, superbills, or encounter forms that reference G9037 for Independence Blue Cross Commercial plans.
03Flag any historical claims with G9037 submitted to IBX after this date for potential rework or correction.
04Consequences: Claims submitted with G9037 on or after July 1, 2025 will be denied by Independence Blue Cross.
Codes mentioned
G9037
Original notice
00.10.41p, Telemedicine Services
medpolicy.ibx.com · Always check the source before changing claims.
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