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Summary of Provider Newsroom behavioral health articles
Effective date
Not stated in the notice
Identified
Nov 7, 2026
Summary
Evernorth published a monthly recap of its October 2026 behavioral health Provider Newsroom articles, covering continuity and coordination of care between medical and behavioral health providers, completion of the third and final phase of CAQH CORE recertification enhancements to the 270/271 eligibility and benefits transaction (applying to medical, dental, and behavioral health providers, dated October 5, 2026), and California and New Mexico language assistance program requirements. Billing teams should note the completed 270/271 enhancement for eligibility verification workflows and review the linked articles for any operational steps.
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What to do
Action · 2 steps
01Already effective October 5, 2026: Billing team, confirm eligibility verification workflows in the practice's clearinghouse or practice management system handle the completed Phase 3 270/271 enhancements, and route the October 5 article to staff who run eligibility checks.
02Billing team: review the linked articles on care coordination and California/New Mexico language assistance services and share any relevant points with providers and front desk staff.
Original notice
Summary of Provider Newsroom behavioral health articles
providernewsroom.com · Always check the source before changing claims.
Related changes
See all Cigna changes →Summary of Provider Newsroom behavioral health articlesLowNo effective date · GeneralSummary of Provider Newsroom behavioral health articlesMediumEffective Aug 29, 2026 · Medical PolicySummary of Provider Newsroom behavioral health articlesLowNo effective date · GeneralSummary of Provider Newsroom behavioral health articlesLowNo effective date · GeneralBrowse every Cigna change in the policy list