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Mailing Address Update: BlueCard® Claims, Appeals, Medical Records
Effective date
Not stated in the notice
Identified
Nov 7, 2026
Summary
Published June 2024: Horizon BCBSNJ created a new mailing address, Horizon BCBSNJ BlueCard Claims, Three Penn Plaza East, Suite 1, Newark, NJ 07105-2248, for BlueCard claims, appeals and medical records from practices and facilities. Billing teams should send these items to the new address rather than the previous BlueCard PO Box 1301, and the USPS will forward mail sent to PO Box 1301 through the end of 2026.
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What to do
Action · 3 steps
01Now: Billing team should update the BlueCard claims, appeals and medical records mailing address in the practice's payer address directory, claim submission templates and appeal letter templates to Horizon BCBSNJ BlueCard Claims, Three Penn Plaza East, Suite 1, Newark, NJ 07105-2248, and replace PO Box 1301 wherever it appears.
02Front desk and records staff should use the new address for medical record requests and correspondence.
03Because USPS forwarding for PO Box 1301 runs only through the end of 2026, the billing team should stop relying on forwarding and complete the address change before then.
Original notice
Mailing Address Update: BlueCard® Claims, Appeals, Medical Records
horizonblue.com · Always check the source before changing claims.