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HealthPartnersMedicaid · Prior Auth · Medical Policy · MN · General Practice, Pediatrics, Orthopedics +5 moreMedium impact

Fast Facts Newsletter - September 2025

Effective date
Not stated in the notice
Identified
Nov 6, 2026

Summary

HealthPartners' September 2025 Fast Facts newsletter lists several provider-relations and medical policy updates, including retired policies, revised coverage criteria, a new Children's Day Treatment policy effective 10/15/2025, ambulance and medical transportation revisions effective 11/1/2025, and a new Critical Care Services reimbursement policy effective 11/1/2025. Because this newsletter was published 2025-09-01 and first detected on 2026-11-06, all dated effective dates are already past as of the analysis date and must be treated as historical; the billing team should check current applicability against live HealthPartners policies before acting. Several items also mention multi-factor authentication for the provider portal starting 'later this year' with no specific date given.

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What to do

Action · 2 steps
01Historical material (source dated 2025-09-01; dates cited were 10/15/2025 and 11/1/2025, both already elapsed as of 2026-11-06 — verify current status before acting): Billing team: confirm current HealthPartners policy status for the ambulance and medical transportation policy (source states only non-emergency fixed wing air ambulance requires prior authorization, and that a provider transfer order including reason and facility rationale is required documentation for fixed wing transport), so transport claims carry the documentation the policy names; in the prior auth tracker, check whether the 11/1/2025 Cohere-administered policies (e.g., Tarsometatarsal Arthrodesis, Carotid Artery Stenting, Lower Extremity Arterial Revascularization, Shoulder Arthroplasty, and others listed) are still in effect and request current versions from the payer's posted resources; Providers and front desk staff: keep provider directory data current in the HealthPartners Provider Data Profiles application as the newsletter requests; Billing team: note that the newsletter says multi-factor authentication for the provider portal will be required "later this year" and ensure staff portal logins are set up; Billing team: for the children's day treatment policy, if the practice bills CTSS day treatment, track hours per calendar year against the 150-hour review threshold stated in the source and check the posted policy for current details.
02Watch for the payer's next notice.

Original notice

Fast Facts Newsletter - September 2025
healthpartners.com · Always check the source before changing claims.
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