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Horizon BCBS NJMedicare Advantage · Documentation · Medical PolicyMedium impact

RADV Medical Record Requests – What You Need to Know

Effective date
Not stated in the notice
Identified
Oct 3, 2026

Summary

This is an informational policy from Horizon Blue explaining the RADV (Risk Adjustment Data Validation) audit process that CMS conducts annually. The policy clarifies that practices must return 100% of RADV medical record requests within 30 days and outlines how the validation process works through IVA and SVA entities. No billing workflow changes are mandated, but practices should understand their obligations to respond promptly to RADV record requests to avoid audit discrepancies.

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What to do

Action · 5 steps
01Within 30 days of receiving a RADV medical record request from Horizon Blue: Billing/medical records team must compile and submit all requested medical records for the specified date of service or encounter year.
02Establish a tracking system to monitor RADV requests and ensure 100% submission within the 30-day deadline.
03Verify that diagnosis codes and HCC documentation in submitted records are accurate and supported by clinical documentation.
04Designate a contact person and monitor the RiskAdjustment@HorizonBlue.com email for RADV inquiries.
05Non-compliance or late submissions may result in audit discrepancies, RA transfer adjustments, and potential recoupment of overpayments.

Original notice

RADV Medical Record Requests – What You Need to Know
horizonblue.com · Always check the source before changing claims.
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