01Billing team must conduct comprehensive audit of current billing workflows to identify all services listed in this policy that your practice performs.
02Before January 1, 2027.
03Update billing system to flag ALL services requiring prior authorization under this policy, including inpatient admissions (acute, rehab, LTACH, SNF, OB delivery), advanced genetic/diagnostic testing, specialized DME (AAC devices, brain-computer interfaces, functional electrical stimulation, prosthetics, compression devices, exoskeletons, etc.), gender-affirming surgery, organ/bone marrow transplants, CAR T-cell therapies, gene replacement therapies, mental health/substance abuse services (inpatient admits, TMS, residential care, ABA, IOP, PHP), and numerous outpatient/surgical services (bariatric surgery, cardiac procedures, implantable devices, cosmetic/reconstructive surgery, and others as listed).
04Create pre-authorization checklist for clinical and billing staff identifying which encounters require PA initiation.
05Update provider encounter forms and EMR templates to include PA requirement reminders.
06Train all front-desk, clinical, and billing staff on new requirements with emphasis on specialties performing affected procedures.
07Establish process to monitor for retroactive denials due to missed prior authorizations.
08Consequences: Claims submitted without required prior authorization will be denied by Anthem, resulting in revenue loss and potential patient balance issues.
09Emergency inpatient admissions do not require pre-certification but plan notification must be provided as soon as possible.