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Oregon Health PlanMedicaid · Administrative · Plan · ORMedium impact

Non-Emergency Medical Transportation Data Guidance for the Healthier Oregon Transition

Act
by Oct 9, 2026
Effective date
Jan 1, 2027
Identified
Sep 29, 2026

Summary

Oregon Health Authority (OHA) requires Coordinated Care Organizations (CCOs) to submit Non-Emergency Medical Transportation (NEMT) data for Healthier Oregon members transitioning to the Open Card program effective January 1, 2027. CCOs must provide member access accommodation notes (language needs, directions, mobility accommodations, etc.) to OHA by October 9, 2026, with ongoing submissions for new NEMT users through January 29, 2027. This data transfer ensures Open Card NEMT brokerages can process service requests starting October 1, 2026.

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What to do

by Oct 9, 2026 · 11 steps
01Medical billing and administrative teams must coordinate with Healthier Oregon members' CCOs to ensure NEMT data submission is completed through the CCO Contract Deliverable Portal.
02If your practice works with affected CCOs (excluding Jackson Care Connect, Cascade Health Alliance, InterCommunity Health Network, Health Share of Oregon, and Yamhill Community Care), verify that member NEMT accommodation notes, language access needs, and service modifications are accurately documented and transferred.
03Follow-up submissions required for new NEMT users on Oct.
0423, Nov.
056, Nov.
0620, Dec.
074, Dec.
0818, Dec.
0930, Jan.
1015, and Jan.
1129. Failure to timely submit data may delay member access to NEMT services under the new Open Card program starting January 1, 2027.

Original notice

Non-Emergency Medical Transportation Data Guidance for the Healthier Oregon Transition
oregon.gov no longer serves this document. We saved a copy on Nov 6, 2026.
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