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All Provider Bulletin 415: Update to MassHealth Coverage of Speech-Generating Devices and Review of Coverage for Augmentative and Alternative Communication-related Services

MassHealth·MA · Speech Therapy, Physical Therapy·Medical Policy
Effective date
Apr 1, 2026
We identified it
Jun 18, 2026
Days to comply

Summary

MassHealth updated coverage policies for speech-generating devices, clarifying that dedicated SGDs are covered through DME providers while non-dedicated SGDs (tablets) are only covered for members under 21 with autism spectrum disorders. The policy supersedes previous bulletin 266 from March 2017 and establishes new prior authorization processes for both device types.

Action Required

Action needed
Immediately: Speech language pathology providers must update billing processes for non-dedicated SGDs using codes E2510, E2511, E2599 with TW modifier at $0 billed amount (MassHealth purchases devices directly). DME providers continue current processes for dedicated SGDs. Ensure prior authorization submissions go through correct channels - TPA process for non-dedicated devices, MCE plans for dedicated devices. Update documentation requirements per new AAC Medical Necessity Guidelines.

Affected Billing Codes

E2510
E2511
E2512
E2599
92609