Effective January 1, 2027, Blue Cross Blue Shield of Illinois will end all out-of-state care waivers for Blue Choice Preferred PPO and MyBlue Plus PPO plan members. Members will no longer be able to request waivers for non-emergency/non-urgent care outside the state service area and will pay standard out-of-network rates instead. All existing waivers expire on this date, and no new waivers will be issued.
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01Billing team must implement the following changes.
02Update billing system to identify Blue Choice Preferred PPO and MyBlue Plus PPO members from BCBSIL.
03Remove any logic that applies in-network benefit levels to out-of-state claims for these plans.
04Configure system to apply out-of-network rates for non-emergency/non-urgent services rendered outside the state service area for these plans beginning January 1, 2027.
05Update claim submission procedures and staff training to reflect that out-of-state waivers are no longer available.
06Notify providers in contracting relationships with BCBSIL that direct contract claims submitted for out-of-state services will process at in-network rates only if the provider is contracted, otherwise out-of-network rates apply.
07Before rendering services, verify member eligibility and benefits through Availity Essentials or preferred vendor portal.
If missed: Failure to properly apply out-of-network rates after January 1, 2027 may result in claim denials or underpayment.
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