← Back to list
Attention Trading Partners: Action Required: Service Account Domain Change for CAQH/CORE Services
Act
by Sep 28, 2026
Effective date
Sep 28, 2026
Identified
Sep 17, 2026
Summary
Nevada Medicaid is changing the Active Directory domain authentication for CAQH/CORE EDI services from NVPAD to NV. Billing teams must update service account credentials from NVPAD\userid to NV\userid format by September 28, 2026. A scheduled maintenance window will occur September 27–28, 2026, during which the eligibility and claim verification services will be unavailable.
Get alerts when payers change rules like this one
We check Nevada Medicaid and other payers every day and email you when a change matches your specialty and state.
Get Nevada Medicaid alertsPolicy Monitoring is free. No card required.
What to do
by Sep 28, 2026 · 5 steps
01IT and billing operations teams must update all CAQH/CORE EDI service account configurations in production systems.
02Change the username field from NVPAD\userid to NV\userid format in all three endpoints (CoreBatch, CoreRealTime, CoreTransaction).
03Keep all other settings and passwords unchanged.
04Prepare for service unavailability from 5 p.m. Pacific Time on September 27 through 2 a.m. Pacific Time on September 28, 2026.
05Verify connectivity immediately after maintenance window.
If missed: Failure to update credentials will result in authentication failures and inability to submit eligibility and claim verification transactions to Nevada Medicaid, causing claim processing delays.
Original notice
Attention Trading Partners: Action Required: Service Account Domain Change for CAQH/CORE Services
medicaid.nv.gov · Always check the source before changing claims.