Watch for Digital Access to Medicare Advantage Prior Authorization Decision Letters via Availity® Essentials

By December 11, 2026: Billing team must transition to accessing Medicare Advantage prior authorization approval letters exclusively through Availity Essentials Provider Correspondence Viewer in the Payer Spaces section. Beginning October 8, 2026, staff should familiarize themselves with the new digital access method by viewing and downloading prior authorization decision letters through this portal. Update internal workflows to eliminate reliance on USPS-mailed approval letters for Medicare Advantage members. Maintain current processes for denial letters (which will still arrive by mail but also be available digitally). Note: Prior authorization decisions from third-party vendors will not be available in the Provider Correspondence Viewer and should continue through existing channels. Providers may opt out and request continued mail delivery—watch for opt-out instructions in future communications.