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Anthem BCBSMedicaid · Coverage · Provider Bulletin · CAHigh impact

[California] Community Supports Short-Term Post-Hospitalization Housing service ending January 2027

Act
by Dec 1, 2026
Effective date
Jan 1, 2027
Identified
Sep 9, 2026

Summary

Effective January 1, 2027, Anthem Blue Cross (Medi-Cal) will end the Community Supports Short-Term Post-Hospitalization Housing (STPHH) service. No new authorizations will be issued after December 1, 2026, and all existing authorizations expire December 31, 2026. Providers must identify affected members, continue services through authorized periods, and coordinate transition planning including connection to Housing Transition Navigation services, ECM care providers, and permanent housing resources.

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What to do

by Dec 1, 2026 · 9 steps
01Billing and clinical teams must (1) identify all current members receiving STPHH services in the billing system; (2) stop processing new authorization requests for STPHH; (3) ensure no new claims are submitted for STPHH after this date.
02By December 31, 2026: Providers must complete care transition planning for all affected members, including mandatory referrals to CS Housing Transition Navigation service and ECM care providers.
03Update member communication templates to notify patients of service termination and available alternatives.
04Document all transition activities in member records.
05After January 1, 2027: Do not bill or authorize any STPHH services.
06Claims submitted for services after December 31, 2026 will be denied.
07Contact Anthem Medi-Cal Customer Care at 800-407-4627 (TTY 711) outside L.A.
08County or 888-285-7801 (TTY 711) inside L.A.
09County for questions.

Original notice

[California] Community Supports Short-Term Post-Hospitalization Housing service ending January 2027
providernews.anthem.com · Always check the source before changing claims.
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