MedicaidAdministrativeHigh impact
Public Fee-For-Service Provider Directory: Action Required
Medi-Cal·CA·Provider Bulletin
Effective date
Oct 1, 2026
We identified it
Aug 27, 2026
Summary
Providers must complete quarterly validation of their Public Fee-For-Service Provider Directory information through the Provider Portal, beginning October 1, 2026. All survey questions must be answered within 45 days each quarter to maintain access to the Provider Portal Transaction Center. Failure to comply will result in complete loss of portal access for all users in the organization.
Action Required
By September 16, 2026: Provider Portal administrators must prepare for the October 1, 2026 deadline by reviewing current directory information. By October 15, 2026: Administrator must complete all survey questions in the Provider Portal Directory and validate accuracy of all service locations, indicating which locations accept new fee-for-service patients and/or managed care patients. Save the directory after completion. Quarterly thereafter: Repeat validation and updates within 45 days of each quarter. Billing team should note that failure to complete these administrative requirements will result in ALL staff losing access to the Provider Portal Transaction Center, disrupting claim submission and transaction processing. If access is lost, contact the Provider Portal administrator to restore directory compliance, or contact TSC at 1-800-541-5555 for technical issues.