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Medi-CalMedicaid · Administrative · Provider Bulletin · CAHigh impact

Public Fee-For-Service Provider Directory: Action Required

Act
by Sep 16, 2026
Effective date
Oct 1, 2026
Identified
Aug 27, 2026

Summary

Providers must complete quarterly validation of their Public Fee-For-Service Provider Directory information through the Provider Portal, beginning October 1, 2026. All survey questions must be answered within 45 days each quarter to maintain access to the Provider Portal Transaction Center. Failure to comply will result in complete loss of portal access for all users in the organization.

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What to do

by Sep 16, 2026 · 6 steps
01Provider Portal administrators must prepare for the October 1, 2026 deadline by reviewing current directory information.
02By October 15, 2026: Administrator must complete all survey questions in the Provider Portal Directory and validate accuracy of all service locations, indicating which locations accept new fee-for-service patients and/or managed care patients.
03Save the directory after completion.
04Quarterly thereafter: Repeat validation and updates within 45 days of each quarter.
05Billing team should note that failure to complete these administrative requirements will result in ALL staff losing access to the Provider Portal Transaction Center, disrupting claim submission and transaction processing.
06If access is lost, contact the Provider Portal administrator to restore directory compliance, or contact TSC at 1-800-541-5555 for technical issues.

Original notice

Public Fee-For-Service Provider Directory: Action Required
mcweb.apps.prd.cammis.medi-cal.ca.gov · Always check the source before changing claims.
View original ↗

Related changes

See all Medi-Cal changes →
Quarterly Reminder: Update Public Fee-For-Service Provider DirectoryMediumNo effective date · Provider BulletinBrowse every Medi-Cal change in the policy list

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