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AmbetterExchange · Coverage · Claims & Billing · NE · Infectious Disease, Family Medicine, Internal Medicine +4 moreHigh impact

Concert Genetics Policies

Act
by Aug 15, 2026
Effective date
Sep 1, 2026
Identified
Aug 26, 2026

Summary

Ambetter Health is implementing seven new Concert Genetics policies effective September 1, 2026, establishing clinical and payment criteria for infectious disease lab testing across multiple categories (respiratory, multi-system, dermatologic, gastroenterologic, preventive screening, vector-borne, and genitourinary). A new laboratory payment policy (CG.CC.PP.01) outlines correct coding requirements for lab and molecular testing. Billing teams must obtain and review the full policy text to identify specific coding impacts and prior authorization requirements.

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What to do

by Aug 15, 2026 · 5 steps
01Billing team must request full policy text from Ambetter Health Provider Services (1-833-890-0329, TTY 711) for all seven Concert Genetics policies (CG.CP.MP.01 through CG.CP.MP.07 and CG.CC.PP.01).
02Review policies to identify: (1) specific CPT/HCPCS codes affected, (2) prior authorization requirements, (3) medical necessity criteria, and (4) coding rule changes.
03Update billing software, encounter forms, and provider documentation templates accordingly.
04Before September 1, 2026: Train billing staff and providers on new requirements.
05Communicate any prior auth workflows or coding changes to clinical staff.
If missed: Failure to comply may result in claim denials for infectious disease lab testing.

Original notice

Concert Genetics Policies
ambetterhealth.com · Always check the source before changing claims.
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