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SC Medicaid - SCDHHSMedicaid · Administrative · Claims & Billing · SCMedium impact

November 2025 Provider Payment Schedule and Provider Service Center Holiday Hours

Act
by Nov 7, 2025 at 5 p.m.
Effective date
Nov 7, 2025
Identified
Jun 18, 2026

Summary

South Carolina Medicaid (Healthy Connections) has updated claim submission deadlines and payment processing schedules for November 2025 Veterans Day and Thanksgiving holidays. Claims must be submitted by 5 p.m. on November 7th for November 14th payment and by 5 p.m. on November 21st for November 28th payment, with the Provider Service Center closed on specific holiday dates.

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What to do

by Nov 7, 2025 at 5 p.m. · 4 steps
01Submit all South Carolina Medicaid claims intended for November 14th payment.
02By November 21, 2025 at 5 p.m.: Submit all South Carolina Medicaid claims intended for November 28th payment.
03Billing team must update claim submission schedules and note Provider Service Center closures on November 11th (Veterans Day) and November 27-28th (Thanksgiving).
04Contact PSC at (888) 289-0709 for questions during regular hours only.

Original notice

November 2025 Provider Payment Schedule and Provider Service Center Holiday Hours
scdhhs.gov · Always check the source before changing claims.
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