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SC Medicaid - SCDHHSMedicaid · Administrative · Enrollment · SCMedium impact

Reminder to Protect Medicaid Enrollment Information

Act
immediately
Effective date
May 6, 2026
Identified
Jun 18, 2026

Summary

South Carolina DHHS is reminding Medicaid providers to safeguard enrollment information, login credentials, and provider identifiers to prevent fraudulent billing and unauthorized account changes. Providers must limit access to authorized personnel, keep enrollment current, review claims for irregularities, and report any suspected compromises immediately.

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What to do

immediately · 5 steps
01Review and restrict access to Medicaid enrollment information to authorized personnel only.
02Verify all enrollment information is current and accurate.
03Implement routine reviews of claims, remittance advice, and correspondence to identify irregularities.
04Report any suspected compromise by calling (888) 289-0709, option 4, or fraud via (888) 364-3224.
05Billing managers should ensure all staff understand these security requirements.

Original notice

Reminder to Protect Medicaid Enrollment Information
scdhhs.gov · Always check the source before changing claims.
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SC Medicaid - SCDHHS policiesSC policy changes

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