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Geisinger Health PlanCommercial · Administrative · Prior AuthorizationHigh impact

Changes to authorization Daily Inpatient Fax Report

Act
by Jan 31, 2026
Effective date
Feb 1, 2026
Identified
Jul 29, 2026

Summary

Effective February 1, 2026, Geisinger Health Plan is discontinuing the Daily Inpatient Fax Report for prior authorization status updates. All authorization details, including status checks, review dates, readmission information, and discharge documentation, will now be accessed exclusively through the Cohere Portal. The billing team must transition from fax-based reporting to real-time portal access.

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What to do

by Jan 31, 2026 · 5 steps
01Billing team must register all staff with the Cohere Portal (855-460-8026 for support).
02Stop relying on Daily Inpatient Fax Reports and transition all authorization status checks to real-time Cohere Portal queries.
03Update internal workflows and communication protocols to access authorization status, review dates, readmission information, and discharge documentation through Cohere instead of fax.
04Train all relevant staff on Cohere Portal functionality, including how to upload clinical documentation and submit discharge information.
05Contact your Geisinger Health Plan account manager (800-876-5357 or ghpaccountmngt@geisinger.edu) with any implementation questions.
If missed: Failure to transition to Cohere Portal may result in delayed authorization status visibility and potential claim processing delays.

Original notice

Changes to authorization Daily Inpatient Fax Report
geisinger.org · Always check the source before changing claims.
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